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bitxtrade Pte Ltd
132 North Bridge Road,
#03-15 North Bridge Centre,
2 Tampines Central 5,
Singapore -529509
Email:- support@bitxtrade.com

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— you didn't find the answer to your question - contact customer support

— all your advertising and cooperation offers send via support@bitxtrade.com

— to learn more about the company click here

— if you are an investor click here to learn about our proposal

— you can view weekly financial statements of traders here

— to register account or sign in click here

Customer support service is available
daily, Monday through Friday, from 10:00 AM to 05:00 PM (GTM+8:00).

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If you need any additional information related to registration and use of asset management service, detailed instructions how to refill your investment portfolio and withdraw profits as well as clear scheme of affiliate program, we implore you to read the section of Frequency Asked Questions. In case required information has not been found, you can ask for clarification from the customer support service using feedback form.

FREQUENTLY ASKED QUESTIONS
What is bitxtrade?
bitxtrade company is a team of professional financial managers, market traders and experienced developers who have joined forces to participate in exchange processes, for attracting and managing investment assets as well as popularization of Bitcoin.
You can read more about bitxtrade here.
What type of service bitxtrade offers?
bitxtrade company provides:
- services in the field of asset trust management;
- conducting of trading activities using iq option and forex;
- active promoting of Bitcoin platform;
- service of "we trade you earn".
What experience bitxtrade traders have?
Company traders are professionals with a positive trading results and more than five years of experience on iq option,forex and cryptocurrency exchanges.
Where can I see financial reports of bitxtrade activities?
To check detailed statistics of trade transactions click here.
How to register Bitcoin wallet?
To register Bitcoin wallet on Coinbase Click Here
To register Bitcoin wallet on Blockchain Click Here
Who can register on the website of bitxtrade company?
Anyone who has reached the age of majority can register on the company's website and use its services. To do this, you don't have to be financial expert or possess any knowledge about the basics of tradeing and types of cryptocurrency.
How to become a client of bitxtrade?
To become a client you have to carefully read terms of cooperation and register personal account. The registration procedure is quick and free.
How many accounts can I register?
You can register only one account. In case of violation of this rule all your accounts will be blocked until clarification of circumstances.
Can my family members register accounts using my computer and IP address?
Yes, your relatives can register personal accounts on the condition that they are not related by affiliate links.
When registering I have to enter Bitcoin account. What is it?
Bitcoin account (wallet, address) - identificator (account number) which is started with 1 or 3 and contains 27-34 alphanumeric Latin characters. You can find it on the website, where you have previously registered as Bitcoin user.
How can I change my payment details?
For security reasons our users are not allowed to change payment details by themselves. To change this information in your account, contact customer support service.
How to change password to log into account?
You can do it yourself in account settings. If you encounter difficulties when you changing your account settings please contact customer support service.
I can’t log into my account! What should I do?
If you can not login, first of all, check correctness of entered data: your login and password. If you have forgotten your password, use reset function to get a new one. To do this, follow this link and enter your email.
I want to delete my account. How to do it?
Your account will be automatically deleted after 6 months in the absence of activity or presence there of positive balance.
How does bitxtrade offer to earn?
The company offers asset management services. This means that 20% of your investment will be store as Backup and 80% involved in trade on iq option, forex and cryptocurrency exchanges and you will get a part of profit.
You can read more about affiliate program here.
How much can I earn when investing here?
Our asset management brings from 30% to 50% monthly profit with possibility to withdraw profit from tuesday to saturday and bonus withdraw on monday.
How do you explain the high percentage of profits?
Using a variety trading strategies allows us to make a profit regardless of the economic situation. We trade in both iq option and forex and exchange of the Bitcoin rate. Your invested money is guaranteed and quickly multiplied thanks to the work of our professional traders.
What payment processors can I use to invest and make profit?
At the moment you can invest and withdraw profits with Bitcoin using same bitcoin wallet address. In the future we plan to expand the payment functionality by adding the most common payment methods.
How much is needed to start investing?
You can become an investor with a portfolio according to your status, there are no minimum amount to invest.
What is the maximum amount I can invest?
The maximum amount of investments not more than 10 BTC depending on your status.
What are limits on investment and withdrawal funds?
Depending on your status you can invest and withdraw a certain daily amount. This is done for smooth development and efficient operation of asset management process.
The company provides 3 statuses for investors:
STARTER – Investments limit is 0 to 1 BTC, no limit for withdrawal.
STANDARD – Investments limit is 1 to 5 BTC , no limit for withdrawal.
PREMIUM – Investments limit is 6 to 10 BTC, no limit for withdrawal.
More information about statuses you can find here.
What is portfolio?
Portfolio is your invested amount, the part of company's financial assets which is managed by bitxtrade traders. Each investor can create multiple portfolios.
How can I send Bitcoin to create portfolio?
To create portfolio sign into your account, choose a payment method and enter deposit amount, then click "Create a portfolio". The system will provide you Bitcoin address where you have to send exact amount of bitcoins. Go to your Bitcoin wallet and make such payment.
How quickly my payment is credited?
Bitcoin system requires at least 6 (six) confirmations of your payment to be credited. Same will be required to activate your portfolio with manual confirmation in our system.
After a while my deposit still is not credited!
Contact customer support service and send your login, deposit amount and payment details to check, be patience.
How quickly will I receive my first profit?
Accruals always occur at the same time, at 11:00 GMT+8:00(Singapore Time Zone), Monday to Friday. Your profit is not accrued for partial days. In other words, if you have created a portfolio today, you would not receive today's accrual at 11:00, and accrual of profits will begin the day after the day of creation of the portfolio.
By what principle bitxtrade distributes profits?
Our trust management principle is using your investment to trade. The average monthly income is from 30% to 50%, half of which - 15-25% - is accrued to investors. forex and iq option market allows to get more profit, but our strategy is intended primarily for the safety of funds.
How much is the investor's income per month?
Your profit is accrued on a daily basis, based on the results of trade and is on average 30% to 50% per month.
What currency profit is accrued?
Earning profits happening in the currency, which was used at the opening of the portfolio like Bitcoin,SGD. Bitcoin accepted without conversion.
Which days my profit is accrued?
Your profit is accrued daily at 11:00 GMT+8:00.
What commission should I pay to withdraw profit?
We don't require any fee when you withdraw profit.
Do you have any recommended investment period?
Yes, the recommended investment period is 60 days or more.
What is the minimum withdrawal amount?
There are no minimum withdrawal limit set till now.
How quickly withdrawal requests are processed?
Processing of withdrawal requests time is 16:00 to 20:00 hours GMT+8:00 Daily.
I made withdrawal request, 2 days passed but I have not received money! What should I do?
Contact customer support service - send your username and payment details to get prompt assistance.
Where can I learn more about the affiliate program and bonuses?
More information about the affiliate program and bonuses you can find here.
How can I become a trader of bitxtrade company?
Apply for trader status of bitxtrade company you can here.
What is the working schedule of company traders?
Company traders are working on weekdays, Monday through Friday in forex and Monday through Monday iq option.
I've found a mistake on your website (technical or spelling). What can I do?
Our website is quite complex web application. As in any other software product errors are inevitable. We do our best to quickly fix all bugs and improve our website. You can send information about error you've found here. Depending on the severity of this error you can count on a certain reward.
Is there online customer support service?
Customer support service is available daily, Monday through saturday, from 10:00 AM to 05:00 PM (GTM+8:00).
You can also get an answer any your question in our Facebook community.
bitxtrade company is a team of professional financial managers, market traders and experienced developers who have joined forces to participate in exchange processes, for attracting and managing investment assets as well as popularization of Bitcoin.
You can read more about bitxtrade here.
bitxtrade company provides:
- services in the field of asset trust management;
- conducting of trading activities using iq option and forex;
- active promoting of Bitcoin platform;
- service of "we trade you earn".
Bitcoin is a form of digital currency, created and held electronically. No one controls it. Bitcoins aren't printed, like dollars or euros – they're produced by people, and increasingly businesses, running computers all around the world, using software that solves mathematical problems.
You can read more about Bitcoin here
Company traders are professionals with a positive trading results and more than five years of experience on iq option,forex and cryptocurrency exchanges.
To check detailed statistics of trade transactions click here.
To register Bitcoin wallet on Coinbase Click Here
To register Bitcoin wallet on Blockchain Click Here
Anyone who has reached the age of majority can register on the company's website and use its services. To do this, you don't have to be financial expert or possess any knowledge about the basics of tradeing and types of cryptocurrency.
To become a client you have to carefully read terms of cooperation and register personal account. The registration procedure is quick and free.

You can register only one account. In case of violation of this rule all your accounts will be blocked until clarification of circumstances.
Yes, your relatives can register personal accounts on the condition that they are not related by affiliate links.
Bitcoin account (wallet, address) - identificator (account number) which is started with 1 or 3 and contains 27-34 alphanumeric Latin characters. You can find it on the website, where you have previously registered as Bitcoin user.
For security reasons our users are not allowed to change payment details by themselves. To change this information in your account, contact customer support service.
You can do it yourself in account settings. If you encounter difficulties when you changing your account settings please contact customer support service.
If you can not login, first of all, check correctness of entered data: your login and password. If you have forgotten your password, use reset function to get a new one. To do this, follow this link and enter your email.
Your account will be automatically deleted after 6 months in the absence of activity or presence there of positive balance.
The company offers asset management services. This means that 20% of your investment will be store as Backup and 80% involved in trade on iq option, forex and cryptocurrency exchanges and you will get a part of profit.
You can read more about affiliate program here.
Our asset management brings from 30% to 50% monthly profit with possibility to withdraw profit from tuesday to saturday and bonus withdraw on monday.
Using a variety trading strategies allows us to make a profit regardless of the economic situation. We trade in both iq option and forex and exchange of the Bitcoin rate. Your invested money is guaranteed and quickly multiplied thanks to the work of our professional traders.
At the moment you can invest and withdraw profits with Bitcoin using same bitcoin wallet address. In the future we plan to expand the payment functionality by adding the most common payment methods.
You can become an investor with a portfolio according to your status, there are no minimum amount to invest.
The maximum amount of investments not more than 10 BTC depending on your status.
Depending on your status you can invest and withdraw a certain daily amount. This is done for smooth development and efficient operation of asset management process.
The company provides 3 statuses for investors:
STARTER – Investments limit is 0 to 1 BTC, no limit for withdrawal.
STANDARD – Investments limit is 1 to 5 BTC , no limit for withdrawal.
PREMIUM – Investments limit is 6 to 10 BTC, no limit for withdrawal.
More information about statuses you can find here.
Portfolio is your invested amount, the part of company's financial assets which is managed by bitxtrade traders. Each investor can create multiple portfolios.
To create portfolio sign into your account, choose a payment method and enter deposit amount, then click "Create a portfolio". The system will provide you Bitcoin address where you have to send exact amount of bitcoins. Go to your Bitcoin wallet and make such payment.

Bitcoin system requires at least 6 (six) confirmations of your payment to be credited. Same will be required to activate your portfolio with manual confirmation in our system.
Contact customer support service and send your login, deposit amount and payment details to check, be patience.
Accruals always occur at the same time, at 11:00 GMT+8:00(Singapore Time Zone), Monday to Friday. Your profit is not accrued for partial days. In other words, if you have created a portfolio today, you would not receive today's accrual at 11:00, and accrual of profits will begin the day after the day of creation of the portfolio.
Our trust management principle is using your investment to trade. The average monthly income is from 30% to 50%, half of which - 15-25% - is accrued to investors. forex and iq option market allows to get more profit, but our strategy is intended primarily for the safety of funds.
Your profit is accrued on a daily basis, based on the results of trade and is on average 30% to 50% per month.
Earning profits happening in the currency, which was used at the opening of the portfolio like Bitcoin,SGD. Bitcoin accepted without conversion.
Your profit is accrued daily at 11:00 GMT+8:00.
We don't require any fee when you withdraw profit.
Yes, the recommended investment period is 60 days or more.
There are no minimum withdrawal limit set till now.
Processing of withdrawal requests time is 16:00 to 20:00 hours GMT+8:00 Daily.
Contact customer support service - send your username and payment details to get prompt assistance.
More information about the affiliate program and bonuses you can find here.
Apply for trader status of bitxtrade company you can here.
Company traders are working on weekdays, Monday through Friday in forex and Monday through Monday iq option.
Our website is quite complex web application. As in any other software product errors are inevitable. We do our best to quickly fix all bugs and improve our website. You can send information about error you've found here. Depending on the severity of this error you can count on a certain reward.
Customer support service is available daily, Monday through saturday, from 10:00 AM to 05:00 PM (GTM+8:00).
You can also get an answer any your question in our Facebook community.
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